Policies

Shop Policies: Returns-Exchanges-Cancellations-Refunds-Shipping

We gladly accept returns, exchanges, and cancellations

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Ship items back within: 30 days of delivery for return to 106 Blackhawk Court, West Columbia, SC 29169

Request a cancellation within: 24 hours of purchase for cancellation at bamboousa.shop@gmail.com

Refund Policy:

Refund will be made to your method of payment through our Shopify store within 48 hours of receipt of return goods in acceptable original condition. If the item is not returned in its original condition, the buyer is responsible for any loss in value and refund will be in the amount less the cost of value replacement. Refund will also be in the amount less the cost of credit card transaction fee charged to seller.

Shipping:

Free Standard Shipping on all Products in USA

We Sell and Ship to Continental USA Only

Ready to ship in 5-7 Business Days

Ships USPS Priority with 1-3 Business Days Delivery

FedEx Home Delivery with 1-7 Business Days Delivery

Questions about your order:

If you have any problems with your order, please contact us at: BambooUSAShop, 106 Blackhawk Court, West Columbia, SC 29169 bamboousa.shop@gmail.com